Ok, so it's official. This is not a user end problem. I have been surfing the MT forum for help and I have some scripts to fix the problem. I'm going to continue to tweak my comment template and then I'll post the solution in the comments section of this post. Help is on the way!!!
PS-Techies: It seems the problem is that the default for the template we used was set to "no" in remember info....which, as you know means the cookie is erased every time the comments are refreshed, including after posting!
Posted by Rusty at August 5, 2004 06:56 PMMr Rusty:
If you check Remember Me, it should set the cookie to remember and not erase the cookie... or should my linear thinking be circular?
Posted by Madfish Willie at August 5, 2004 07:08 PMHypothetically. That's why this is 'bug'. When I replaced the 'head' and 'body' templates with some script I found from someone else w/ the prob--who claimed that was the reason for the problem-it was fixed immediately.
Posted by Rusty at August 5, 2004 07:57 PMOk, one problem solved--one problem found!!!!!
So, now it remembers me after I post. But if I close the window, then reopen it, my info disappears. AAAAAAAAARRRRRRRRRGGGGGGGGGGGGHHHHHHHHHHH!
This is a common problem over on the MT forum. Literally hundreds of people posting on it.
Perhaps the most common solution has to do with changing the var HOST field to the toplevel domain name. But that didn't work, apparently because our MT is installed somewhere else.
This is really irritating!! Madfish Willie, do you think you could take a look at my blog and see what you come up with?
Posted by Rusty at August 5, 2004 09:50 PMThis seems to happen to me while using one of my five computers on board my ship. I was going a different route and checking all the preference settings in IE with no luck. I even zapped the crap out of that computer with my ray gun and that didn't help.
Posted by Zongo the Ruthless at August 5, 2004 09:57 PMWhen your info disappears, does it re-appear again if you click the Yes button?
Can you e-mail me the new code you used - I can compare it to the original code and see what is different that way.
I am humbled that you would defer to me in this situation, but Pixy and Rob are really the ones best able to solve this problem. I'm just good at sniffing out open-source code and modifying it enough to use for myself. I understand enough about everything to be dangerous because I'll try to change stuff and it ends up all butchered.
Posted by Madfish Willie at August 5, 2004 11:34 PMErm maybe this will sound snitty but Munuvia is running a version of MT that is about .2 versions behind the latest release of MT2 (not MT3 - the latest is MT2.661) Maybe that would help?
Posted by Rob at August 6, 2004 12:09 PMI think I downloaded a copy of that to my laptop right before 3.0 came out... if MuNu needs it, just let me know.
Posted by Madfish Willie at August 6, 2004 05:21 PMI always thought it was my browser settings that was "resetting" the cookie code (I have cookies flushed when I exit the browser).
Could that be it -- or am I waaaay off base?
Posted by Emma at August 6, 2004 09:38 PMI have 2.661 too. I don't know of any changes that would affect this, though. The main thing was comment throttling which MT Blacklist largely removes the need for.
And we're only 0.021 versions behind, anyway
We'll probably be upgrading to MT3 once the general release comes out. (Now that they've got their heads on straight re pricing.)
Posted by Pixy Misa at August 7, 2004 01:52 AMUmmmm, is it me or was Rusty euphamistically writing "Help is on the way." John Edwards said it so many times in his speach that from now on when I hear those words I'll think of him.
Anyway, Rusty/Madfish, please let me know what you uncover with the cookie/remember me issue.
thanks!
Posted by Michele at August 7, 2004 01:55 AMRusty:
The default setting you refer to in the post only determines which of the 2 radio buttons will be selected when a user first comes to a comment page.
That's the polite way, so that an unsuspecting user won't get a cookie unless they specifically approve the action by changing the selection to yes. (Opt-in, as opposed to opt-out)
Changing that selection to yes 'should' change the behaviour of the script to place a cookie.
I've been doing a bunch of iterative testing, and will post the results in a new post in a few minutes.
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