June 28, 2006

Results Of A's J Customer Satisfaction Survey

In case anyone's interested about how the recent DOS attacks and spam attacks have affected one representative blog, I conducted an informal non-scientific survey over the weekend.

You can see the results here.

This is not intended as a criticism, I was just curious about how blog visitors perceived the various problems er challenges we've been hit with recently.

Posted by annika at June 28, 2006 01:14 AM | TrackBack
Comments
#1

Thanks Annika.

The two main problems should be solved very soon, with a new server for the Jawa Report and a new comment system.

There's still a problem with some ISPs not being able to reach munu reliably. This is something that they are doing wrong, and I can't fix it (short of buying yet another server and transferring our public DNS there... which I may have to do.)

I had a talk with the guys at Insight Broadband, and they managed to fix the problem at their end, which is a relief, but there are still some ISPs that are screwed up.

Posted by Pixy Misa at June 28, 2006 01:22 AM
#2

There's still a problem with some ISPs not being able to reach munu reliably. This is something that they are doing wrong, and I can't fix it (short of buying yet another server and transferring our public DNS there... which I may have to do.)

My MuNu access is a lot better than it was a few months ago, but it's still hit and miss from time to time -- as in, at least once, daily. My ISP is Juno, btw. There must be something unique to MuNu that's causing the access probs because I've never had a problem reaching any other websites. It's strictly MuNu sites are occassionally unavailable.

Not that I know what I'm talking about, but could it possibly be that all the anti-spam/anti-DDOS measures have produced a somewhat "jury-rigged" database that, for some reason, has caused a **hiccup** in Juno-MuNu relations? Jus' thinkin' out loud here...

Posted by Tuning Spork at June 28, 2006 03:55 AM
#3

Nope. As far as I can tell, it's something Juno have screwed up.

The same problem was happening at Insight Broadband ever since we moved DNS servers, and it was an error on their part. Unfortunately, they never told me exactly what the error was.

Your best bet is to contact Juno and tell them that you seem to be having DNS problems with mu.nu sites.

Posted by Pixy Misa at June 28, 2006 04:02 AM
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